Frequently asked questions
FAQ
The questions we get asked most often, sorted by topic.
General
+What is tarifa.life?
An all-in-one platform for Tarifa: kite spots, schools, restaurants, bars, nightlife, stays, a second-hand marketplace, and live spot stories. For businesses (restaurants/bars/clubs), we offer an integrated system for table ordering (QR codes), takeaway, waitlist and dashboard.
+Is it free?
For visitors and locals, tarifa.life is 100% free. No ads, no third-party analytics trackers. For businesses who want to enable the management features, it's a subscription at €49 / month or €390 / year, preceded by 3 free months.
+Is tarifa.life based in Tarifa?
Yes, the project is run from Tarifa, Andalucía, Spain.
Restaurants / Bars / Clubs
+How do I activate my restaurant page?
Go to your restaurant page, click “Activate this page”. You create a Stripe account (5 min), choose your plan (monthly or yearly, 3 free months), set up your tables and menu, and we generate your printable QR codes.
+How much is the subscription?
€49 / month OR €390 / year (4 months free). 3 free months to start, no card, no commitment, cancel anytime. The free months are granted once per listing.
+Does tarifa.life take a commission on my sales?
It depends on the flow. Table booking and QR bill: no commission, the customer pays your own prices. Takeaway orders: the tarifa.life service fee (10% per dish) is included in the price shown to the customer. You set your prices and you keep them. Lessons, wellness and stays: a 4% service fee paid by the customer, on top of your price. You keep every euro of what you set. In every case the card processing fees are deducted from your payout, at the schedule published in article 3.3 of the Terms (1.5% + €0.25 per transaction). If the customer's card costs more, we cover the difference.
+Where does the order money go?
Straight to your IBAN, via your Stripe Connect account. tarifa.life never touches that money.
+Is Bizum supported?
Yes, your customers can pay with Bizum for takeaway orders. The processing fees deducted from your payout stay at the published schedule (1.5% + €0.25), whatever the payment method.
Stories & spots
+Who can post a story?
Any logged-in user. It's free. Stories appear on spot pages and bar/club pages.
+How long does a story stay up?
Until midnight (Madrid time) on the day it's posted. After that, it's automatically deleted.
Payment
+Can I cancel anytime?
Yes. Cancellation is immediate. The subscription stays active until the end of the paid period.
+Are there fees for customers when ordering?
Nothing is added to the basket. For an online order, the tarifa.life service fee is already included in the displayed price of each dish: the customer sees one price and pays that price. The exact scale is published in the Terms. For table orders via QR code there is no fee and no commission: the customer pays the venue's own prices.
Support
+How do I reach you?
Email us at info@tarifa.life. We reply quickly.